Shipping policy

Shipping Policy

At Hightide Family Retailers, we aim to provide reliable shipping and responsive service for every order.

Order Processing

Orders are typically processed within 24 hours after payment is successfully received. Processing includes order verification, quality check, packaging, and preparation for shipment.

Shipping Methods

U.S. orders are shipped through USPS, UPS, or FedEx, depending on the item and destination.

Estimated Delivery Times

After your order is processed and shipped from our Elkridge, Maryland location, most orders arrive within 1 to 4 business days. Delivery times may vary occasionally due to carrier delays, holidays, weather, or other factors beyond our control.

Military and Diplomatic Addresses

For APO, FPO, and DPO addresses, please allow 7 to 10 business days for delivery.